• Assist with the planning of new telephone and internet lines (T-1, DSL, long distance).

• Act as a liaison between the firm and the telecommunication company when problems arise with phone or data lines.

IT On-Call

• Provide advanced support for workstations and applications, helping resolve the difficult or chronic problems.

• Assist with server configurations and upgrades.

• Provide network design and configuration support.

• Respond to server outages.

• Review proper installation of virus detection software. Assist with outbreaks.

• Assist in the eradication of spyware.